Canonical sources: Portal philosophy, posture, and language live in
/docs/planning/champion-portal/source/README.md.
Use these sources (includingCHRIST_CENTERED__IDENTITY_STATEMENT.md) when writing specs or user-facing copy. Prefer quoting/paraphrasing over inventing new language.
AI Context Bundle File 3 of 8
Purpose: Define all user types, roles, and their capabilities to ensure behavioral accuracy
Authority: Use this file to determine what each user type can and cannot do
Last Updated: April 2026
The Alumni Network is part of a two-portal system sharing a single database:
┌─────────────────────────────────────────────────────────────────┐
│ SHARED POSTGRESQL DATABASE │
├────────────────────────────┬────────────────────────────────────┤
│ LOOKUP PORTAL │ ALUMNI NETWORK │
│ alumnilookup.com │ belmontalum.com │
│ (Internal Staff) │ (External Alumni) │
├────────────────────────────┼────────────────────────────────────┤
│ • Admin │ Tier 1: Alumni Member │
│ • Portal Admin │ Tier 2: Alumni Champion │
│ • Staff │ Tier 3: Community Leader (CL) │
│ (uses Devise User model) │ (uses Devise Cp::Champion model) │
└────────────────────────────┴────────────────────────────────────┘
The Alumni Network organizes users into three concentric engagement tiers:
| Tier | Who | Detection | % of Users |
|---|---|---|---|
| Tier 1: Member | Everyone who signs up and is verified | Default | 100% |
| Tier 2: Champion | Completed the Champion Role quiz | has_champion_role? |
~10% |
| Tier 3: Community Leader | Champion assigned to lead a community | community_leader? |
~1% |
Tiers are derived from existing data, not a separate field. Each higher tier inherits all capabilities of lower tiers.
Who: Any verified alumnus who signs up
Verification Status Requirements:
| Status | Can Do |
|---|---|
unverified |
Cannot log in |
email_verified |
Log in, edit profile, browse communities (trust-first access) |
champion_verified |
Full portal access (below) |
Verified Member Capabilities:
| Area | Can Do | Cannot Do |
|---|---|---|
| Profile | Edit own profile, photo, privacy settings | Edit others’ profiles |
| Directory | Search/view other alumni, filter by district/year/college/industry/affinity | Export contact lists |
| Connections | Send/accept/ignore/cancel connection requests, disconnect | Bypass rate limits (10/day), message without connection |
| Connection Settings | Set open-to types (Say Hi, Career Advice, Networking), daily cap, pause mode, community restrictions | — |
| Messaging | Message connected alumni, react with emoji | Message non-connected alumni (except support threads) |
| Discussion Boards | Post, comment, react on boards they’re a member of | Moderate, delete others’ posts |
| Content Submissions | Submit news stories and event ideas for staff review | Publish directly |
| Events | View events | Create/edit events (admin only) |
| News | View news posts, like/unlike | Create/edit news (admin only) |
| Career Center | Browse resources, download PDFs | Manage resources (admin only) |
| Communities | Browse, join/leave communities, see members | Assign CLs, manage community settings |
| Notifications | In-app notifications, configure email digest preferences | — |
Who: A Member who has completed the Champion Role discovery quiz
How they become a Champion: Self-service quiz (~2 minutes) → selects one of four roles
Additional capabilities beyond Member:
| Area | What Changes |
|---|---|
| Profile | Champion badge displayed on profile and in discussion comments |
| Directory | Slightly higher weight in recommendation listings |
| Role Card | Dashboard card shows daily engagement ideas (3 per day, role-aligned) |
| Role Ideas | Receives role-specific coaching: how to get more deeply involved |
| Recognition | Celebrated in welcome messages and milestone moments |
Four Champion Roles:
| Role | Focus |
|---|---|
| Community Builder | Host gatherings, welcome newcomers, create spaces of belonging |
| Connection Advisor | Mentor, make introductions, share job openings |
| Digital Ambassador | Amplify alumni stories, share Belmont content, celebrate people online |
| Giving Advocate | Inspire generosity, share impact stories, normalize giving |
Who: A Champion assigned by staff to lead a specific community
How assigned: Staff assigns via Lookup Portal admin interface
Community Types a CL Can Lead:
| Type | Example |
|---|---|
| District | Nashville Community |
| College | College of Music Community |
| Major | Music Business Community |
| Affinity | Phi Mu Community |
| Industry | Healthcare Industry Community |
| Custom | Special interest communities |
CL Capabilities (in their assigned community):
| Area | Can Do | Cannot Do |
|---|---|---|
| Moderation | Hide/unhide posts, lock threads, pin posts | Delete posts (only Staff) |
| Members | View all community members | Remove members |
| Support Threads | Access support thread with Engagement Team | — |
| Announcements | Pin announcements to community board | — |
| Role Ideas | Receive CL-specific + role-based daily ideas (mixed pool) | — |
What CLs CANNOT Do:
Who: The collective body of all Community Leaders
Not a role in the system — just a term for “all CLs together.” Used for communication to all CLs and coordination.
Who: Belmont staff with basic access to alumni data
| Area | Can Do | Cannot Do |
|---|---|---|
| Alumni Search | Search, view alumni records | Edit records |
| Engagement | View engagement data | Modify engagement data |
| Champion Signups | View, edit signups | Delete signups |
Who: Staff with elevated Champion Program permissions
Additional Capabilities (beyond Staff):
| Area | Can Do |
|---|---|
| Champion Verification | Link alumni to BUID for full access |
| CL Assignment | Assign/remove Community Leaders |
| Events | Create, edit, delete events |
| News Posts | Create, edit, delete news posts |
| Content Submissions | Review, approve, decline alumni submissions |
| Career Resources | Create, edit, delete downloadable resources |
| Role Ideas | Manage daily engagement ideas |
| Seeded Questions | Manage discussion-sparking questions |
| Discussion Moderation | Delete posts, view analytics |
| Analytics | Connection metrics, onboarding metrics, career center analytics |
| Impersonation | “Log in as Champion” for support/testing (Admin only) |
Who: Full system administrators
Everything Portal Admin can do, plus: user management, system configuration, data imports, impersonation.
Alumni Network: Lookup Portal:
Tier 1: Member ─────────────────── Staff
│ │
▼ ▼
Tier 2: Champion ───────────────── Portal Admin
│ │
▼ ▼
Tier 3: Community Leader ───────── Admin
ensure_staff! # staff?, portal_admin?, or admin?
ensure_portal_admin! # portal_admin? or admin?
ensure_admin! # admin? only
authenticate_cp_champion! # Any authenticated alumni (Devise)
ensure_champion_verified! # verification_status == champion_verified
ensure_community_leader! # CL for the requested community
Alumni have a membership_type that determines their connection to Belmont:
| Type | Description | Has BUID? | Has Degrees? | Status |
|---|---|---|---|---|
alumni |
Traditional alumni with degrees | Yes | Yes | ✅ Fully implemented |
almost_alumni |
Current students/graduating seniors | Yes | No (pending) | ✅ Implemented (Phase 5) |
honorary |
Staff/faculty without degrees | Optional | No | ✅ Implemented (Phase 5) |
parent |
Parent of student/alum | No | No | ✅ Defined (Phase 5) |
friend |
Friend of the university | No | No | ✅ Defined (Phase 5) |
1. Alumni signs up (email/SSO)
│
▼
┌─────────────────┐
│ UNVERIFIED │ ← Cannot log in
└────────┬────────┘
│ (email confirmation)
▼
┌─────────────────┐
│ EMAIL_VERIFIED │ ← Can log in, browse, limited access
└────────┬────────┘
│ (Staff links BUID in Lookup Portal)
▼
┌─────────────────┐
│CHAMPION_VERIFIED│ ← Full access
└─────────────────┘
Alumni belong to multiple communities:
| Community Type | How Assigned |
|---|---|
| District | Auto-assigned from ZIP code |
| College(s) | Auto-assigned from linked Alumni degrees |
| Major(s) | Auto-assigned from linked Alumni degrees |
| Affinity(ies) | Selected during profile setup / onboarding |
| Industry | Selected during profile setup |
| National | Auto-join (“Alumni Champions” — all verified members) |
Communities are dynamically created when 3+ alumni share an attribute.